This section outlines our policy relating to any personal information you might wish to provide us when you visit our sites (http://www.openseas.com.au / www.onlinecruises.com.au). Our business has been built on trust between our customers and ourselves. We have a duty to safeguard and keep confidential any information relating to our customers. Whether it is provided to us in person at the office, over the phone, or via this site, we will strive at all times to ensure that the information is kept confidential and secure.

GTS Travel Management – (“Openseas” “Online Cruises” “GTS Travel Management”) will not collect any personal information that identifies a visitor to this site individually unless specified otherwise. Your visit to this site will record only the Domain Name Server part of your e-mail address and the pages visited. Such information will be used to prepare aggregate information about the number of visitors to the site and general statistics on usage patterns.

Some of this information will be gathered through the use of “cookies”. Cookies are small bits of information that are automatically stored on a person’s web browser in their computer that can be retrieved by this site. Such information, for example, may be a user’s password that is stored to avoid having to retype it during subsequent visits to site. Should you wish to disable these cookies you may do so by changing the setting on your browser.

In addition to our duty of confidentiality to customers, we shall at all times fully observe the Australian privacy laws which are contained in a variety of Commonwealth, State and Territory Acts. The “Privacy Acts” are data protection laws which regulate the collection, use and disclosure of personal information about individuals; they do not protect privacy of the individual in a broader sense.

In relation to use of the Internet and other telecommunications services, ISPs and telephone service providers are also required to comply with the privacy protection provisions of the Telecommunications Act 1997 (C’th) and the Telecommunications (Interception) Act 1979 (C’th).

A variety of other legislation contains privacy protection provisions relevant to particular types of entities and/or practices, for example, the Spam Act, surveillance and listening devices acts, and many others.

In particular, we observe the following principles, save otherwise appropriately agreed by the customers:

• collection of personal data from customers shall be for purposes relating to the provision of services or related products;
• all practical steps will be taken to ensure that personal data is accurate and will not be kept longer than necessary or will be destroyed in accordance with the internal retention period;
• personal data will not be used for any purpose other than the data that were to be used at the time of collection or purposes directly related thereto;
• personal data will be protected against unauthorised or accidental access, processing or erasure;
• customers have the right of access to, and for correction of, their personal data held by us and that customer’s request for access or correction will be dealt with in accordance with the Ordinance;
• a customer’s personal data is classified as confidential and can only be disclosed by us where permitted by the Ordinance or otherwise legally compelled to do so.

Requests for access to data or correction of data or for information regarding policies and practices and kinds of data held should be addressed to:

IMPORTANT: By accessing this web site and any of its pages you are agreeing to the terms set out above.